are some helpful FAA
Factors, Curbside Check In
heightened security measures require more time to screen travelers.
Clients should contact their airline to find out how early
they should arrive at the airport.
should take public transportation when possible to the airport.
Parking and curbside access is likely to be controlled and limited.
check in is available on an airline basis. Travelers should
contact their airline to see if curbside check in is in place at the
airports they will be using.
government-issued photo ID (federal, state or local) is required.
Travelers might be asked to show this ID at subsequent points after the
initial check in, such as at the gate, along with their boarding passes.
check–in kiosks are available for airlines that have appropriate
security measures in place. Travelers should check with their
airline to see if this option is available at the airport they will be
travelers should check with their airline to make sure they have proper
documentation. Written confirmation such as a letter from the
airline acknowledging the reservation might be required.
ticketed passengers are allowed beyond screener checkpoints, except for
people accompanying travelers who require assistance due to medical or
Each traveler will be limited to one carry on bag and one personal bag
(i.e. purse or briefcase).
electrical items, such as laptops and cell phones, might be subjected to
additional screening. Be prepared to remove your laptop from its travel
case so that both items can be X-rayed separately.
should limit the amount off metal objects worn on his or her person.
Travelers should remove all metal objects prior to passing through the
metal detectors to facilitate the screening process.
Prohibited From Aircraft Cabins
items must be in, or transported as, checked baggage or risk
confiscation. When in doubt, transport item in checked baggage.
of any length, composition or description
instruments of any kind, including knives and box cutters (and spare
blades), any device with a folding or retractable blade, ice picks,
straight razors, metal scissors and metal nail files.
or softball bats
Permitted To Be Carried On To Airplanes
canes and umbrellas (once inspected to ensure prohibited items are not
(with documented proof of medical need)
To Expect At The Gate
must be prepared to present a valid photo ID along with their boarding
and their bags might be subjected to additional screening
should control all bags and personal items
should not carry anything on board for another person
should report any unattended items in the airport or aircraft to the
nearest airport or airline personnel
Passengers with Disabilities
Air Carrier Access Act prohibits discrimination on the basis of
disability in air travel and requires U.S. air carriers to accommodate
the needs of passengers with disabilities. The Department of
Transportation has a rule defining the rights of passengers and the
obligations of air carriers under this law. The following is a summary
of the main points of the DOT rule (Title 14 CFR, Part 382).
of Discriminatory Practices
may not refuse transportation to people on the basis of disability.
Airlines may exclude anyone from a flight if carrying the person
would be inimical to the safety of the flight. If a carrier excludes
a person with a disability on safety grounds, the carrier must
provide a written explanation of the decision.
may not require advance notice that a person with a disability is
traveling. Carriers may require up to 48 hours’ advance notice for
certain accommodations that require preparation time (e.g., respirator
hook-up, transportation of an electric wheelchair on an aircraft with
less than 60 seats).
may not limit the number of disabled persons on a flight.
may not require a person with a disability to travel with an
attendant, except in certain limited circumstances specified in the
rule. If a disabled passenger and the carrier disagree about the
need for an attendant, the airline can require the attendant, but
cannot charge for the transportation of the attendant.
may not keep anyone out of a seat on the basis of handicap, or
require anyone to sit in a particular seat on the basis of handicap,
except as an FAA safety rule requires. FAA's rule on exit row
seating says that carriers may place in exit rows only persons who
can perform a series of functions necessary in an emergency
aircraft with 30 or more seats must have movable aisle armrests on
half the aisle seats in the aircraft. "New aircraft"
requirements apply to planes ordered after April 5, 1990 or
delivered after April 5, 1992. No retrofit is required, although
compliance with on-board wheelchair requirements (see below) became
mandatory on April 5, 1992 regardless of the plane’s age. As older
planes are refurbished, required accessibility features (e.g.,
movable armrests) must be added.
widebody (twin-aisle) aircraft must have accessible lavatories.
aircraft with 100 or more seats must have priority space for storing
a passenger’s folding wheelchair in the cabin.
with more than 60 seats and an accessible lavatory must have an
on-board wheelchair, regardless of when the aircraft was ordered or
delivered. For flights on aircraft with more than 60 seats that do
not have an accessible lavatory, carriers must place an on-board
wheelchair on the flight if a passenger with a disability gives the
airline 48 hours’ notice that he or she can use an inaccessible
lavatory but needs an on-board wheelchair to reach the lavatory.
facilities owned or operated by carriers must meet the same
accessibility standards that apply to Federally-assisted airport
Services and Accommodations
are required to provide assistance with boarding, deplaning and
making connections. Assistance within the cabin is also required,
but not extensive personal services. Ramps or mechanical lifts must
be available for most aircraft with 19 through 30 seats at larger
U.S. airports by December 1998, and at all U.S. airports with over
10,000 annual enplanements by December 2000.
passengers’ items stored in the cabin must conform to FAA rules on
the stowage of carry-on baggage. Assistive devices do not count
against any limit on the number of pieces of carry-on baggage.
Wheelchairs (including collapsible battery-powered wheelchairs) and
other assistive devices have priority for in-cabin storage space
(including in closets) over other passengers’ items brought on
board at the same airport, if the passenger with a disability
chooses to preboard.
and other assistive devices have priority over other items for
storage in the baggage compartment.
must accept battery-powered wheelchairs, including the batteries,
packaging the batteries in hazardous materials packages when
necessary. The carrier provides the packaging.
may not charge for providing accommodations required by the rule,
such as hazardous materials packaging for batteries. However, they
may charge for optional services such as oxygen.
provisions concerning services and accommodations address treatment
of mobility aids and assistive devices, passenger information,
accommodations for persons with hearing impairments, security
screening, communicable diseases and medical certificates, and
is required for carrier and contractor personnel who deal with the
must make available specially-trained "complaints resolution
officials" to respond to complaints from passengers and must
also respond to written complaints. A DOT enforcement mechanism is
rule applies to all U.S. air carriers providing commercial air
transportation. ‘Indirect’ air carriers (e.g. charter operators)
are not covered by certain provisions that concern the direct
provision of air transportation services.
must obtain an assurance of compliance from contractors who provide
services to passengers.
a more detailed description of this rule, see DOT’s booklet New
Horizons: Information for the Air Traveler with a Disability.
information may be obtained by contacting firstname.lastname@example.org.
of Aviation Enforcement and Proceedings
400 Seventh Street, SW, Room 4107
Washington, DC 20590